Support

Our Goal at Facial Secret®

Our goal is provide our customers with the best customer support possible. If you have any questions about the operation, methods, or general use of the Facial Secret®, please contact us at 866-887-7381 (toll-free). If you need service or repair on your product, please contact our service department at 866-887-7381 (toll-free). To request more information online, please click here.

Instructions & Precautions

The Facial Secret® has been carefully engineered both for effectiveness and safety. However, basic safety precautions should always be observed when using any electrical or electronic equipment. Please read all of the following documents containing instructions and precautions before using our product. If you have any additional questions or concerns, feel free to contact us.

Related Media

User Guide PDF
Thank you for purchasing the Facial Secret®, the latest in LED Light Therapy. This document describes getting started with the Facial Secret®, safety guidelines, features, suggested usage, frequently asked questions, and cleaning, service and repair instructions. Download PDF

Product Registration PDF
This document covers general information about the warranty, our satisfaction guarantee, our return policy, and terms and conditions. To receive all the privileges your purchase entitles you to, please complete your Product Registration Card either by mail or by registering online as soon as possible.